Plumb5 is a real-time customer engagement platform built to keep users engaged and win back the ones who've gone quiet — with integrated SMS campaign management, from bulk sends to 1:1 triggers, in one place.
Send bulk campaigns or automated 1:1 triggers through Plumb5's built-in tools, or connect the SMS provider you already use. Every message is tracked the same way — seamlessly following click-throughs right across a visitor's journey on your website, not just on their phone.
Import your phone number database, verify against DND registries, and sync social profiles automatically.
Create a custom SMS template from scratch, or pick from the existing library.
Create targeted segments based on behavioral, social, or demographic profiles.
Connect event responses on your site or app to automated 1:1 SMS campaigns.
Run split tests on message copy and send timing to find what actually converts.
Condition-based follow-up messaging that keeps a conversation going after the first send.
A complete SMS message record for every customer, in one place.
Track delivery, clicks and opt-outs, and build reports by recipient, segment or campaign.
Every send is checked against DND registries before it goes out, keeping campaigns compliant and protecting your sender reputation. Message length and character count are tracked as you write, so you know exactly what a campaign will cost before you hit send.
See bulk campaigns, 1:1 triggers and click tracking set up on your own site.