Modern marketers have realized the need for personalization at scale, and the potential of delivering personalized and tailored journeys across different touchpoints and channels. Plumb5 offers an intuitive means to create, orchestrate, and deliver multi-step journeys across all those touchpoints and channels.
Create customer journeys through a configurable, drag-and-drop journey design canvas. Live reports provide insights to better anticipate customer behavior, and a library of standard journeys lets marketers get up and running quickly and easily.
Track and course-correct journey performance in real time. View live stats of how your users are moving along in a journey, remove bottlenecks, and add key conversion steps to optimize the journey further.
Relevant, timely, and contextual interactions lead to increased customer lifetime value.
React to real-time events and see an uplift in clicks, opens, and conversions of over 300%.
Collect real-time data, unify profiles, apply segmentation and insights. Apply machine learning models to better inform audiences, offers, and content.
Capture and enrich first and zero-party data customers are willing to share. Continuously update profiles based on quizzes, surveys, and promotions.
Marketers can easily design interactive experiences, saving time and costs by streamlining processes.
Plumb5 provides a library of standard journeys so marketers can get up and running quickly and easily. Search the template library by name, pick the journey that matches your goal, and Plumb5 pre-builds the trigger, steps and channels for you — ready to customize instead of starting from a blank canvas.
See the drag-and-drop journey canvas set up with your own channels and goals.