✦ PRODUCT

The Right Message, the Right Channel, Every Time

Campaign Orchestration is where Plumb5 turns a customer's journey into action — design multi-step journeys on a drag-and-drop canvas, then let AI pick the exact channel and moment each customer is most likely to respond, automatically.

300%+Uplift in clicks, opens & conversions

Per-customerChannel & send-time decisions

Self-learningImproves with every campaign

TWO CORE CAPABILITIES

Built on Two Connected Layers

Everything in Campaign Orchestration runs on two connected layers — one that designs the journey, and one that decides how each customer moves through it.

JOURNEY BUILDER

Personalization at Scale

Create, orchestrate and deliver multi-step journeys across every touchpoint and channel on a configurable, drag-and-drop design canvas — with live stats to track and course-correct performance in real time.

1Start from a library of standard journeys — onboarding, abandoned cart, winback and more

2Track live journey performance and remove bottlenecks as they appear

Explore Journey Builder →

Plumb5 journey builder canvas showing an abandoned cart journey with trigger, wait, email, condition, SMS and goal nodes

INTELLIGENT CAMPAIGN ORCHESTRATION

Stop Guessing. Let AI Pick the Channel and Moment.

Powered by P5Pilot, Intelligent Campaign Orchestration reads each customer's unified profile and propensity score to pick the channel and send time most likely to get a response — automatically, and without a marketer guessing at either.

1Rank every channel — email, SMS, WhatsApp, push, web — by predicted response likelihood

2Time each send to a customer's own peak engagement window, not a fixed blast hour

Explore Intelligent Campaign Orchestration →

Plumb5 AI recommending WhatsApp as the best channel and 6:40 PM as the best send time for a customer

HOW IT FLOWS

From Journey Design to Optimized Delivery

DesignBuild the multi-step journey on the drag-and-drop canvas, or start from a template.

OptimizeAI picks the best channel and send time for each customer inside that journey.

ConvertTrack live performance, course-correct bottlenecks, and let the model keep improving.

Ready to orchestrate your campaigns?

See journey design and AI-picked channels working together on your own data.