On the Plumb5 Platform, marketers can track and engage their customers with personalized messages or through in-app chat. The interaction data is automatically integrated to the unified stack, so that you can get a full view of the customer. This is essential for strategizing the next actions and goals on your mobile app.
Integrated with the tracking feature, the marketer can engage app users over data attributes spanning users, devices, sessions, events and geo-location. An in-app chat feature allows addressal of customer queries in real-time. Using the geo-fencing feature, marketers can push notifications or activate campaigns, when the users are in a specific location.
Personalize your engagement by enabling real time feedback from other touch points, to create messages that connect more strongly with recipients. Personalization can increase message relevancy, engender trust and enhance appeal.
Enable a chance of instant communication with customers and prospects. Increase traffic, Foster Engagment and get insights on customer behavior.
Engage users throughout the user life-cycle with in-app NATIV messaging. Use Plumb5 in-app message designer to create NATIV banners or Forms easily.
Personalise deep-linking using plumb5 user behaviour parameters and Rule Engine, taking users to the relevant content immediately from the push notification or in-app message. Create Standard, Deferred & Contextual Deep-linking using Plumb5.