Plumb5 is a state machine that is capable of real-time engagement regardless of any customer touch-point. The secret sauce behind this machine is the ability to compute in real-time and output customer states, which is consumed by the automation engine to respond based on rules for any kind of customer request. Everything in real-time. 24/7.
Most solutions are bundled silos which create latency and inaccuracy, bringing down the effectiveness of your business. Plumb5 offers a perfect platform to unify your data so that accuracy in customer engagement automation is upheld and a seamless machine , driven decisive system drives your business.